Who is a stakeholder?

    In general terms, when planning and undertaking community and stakeholder engagement, a stakeholder is defined as anyone who may be impacted by or have an interest in, the matter under consideration. As engagement practitioners our focus is on creating inclusive processes ensure the diverse range of community and stakeholder views, concerns and issues are known and understood. This approach aligns with that of Council, which is spelt out in its Community Engagement Protocol. Under the Protocol the community is defined as "any specific socially or geographically defined sectors of the North Sydney community that may have an interest in or be affected by the workings of Council. These may include residents, ratepayers/land owners, business owners and operators, workers, visitors (tourists and shoppers), Government agencies, users of Council services and local community groups and associations." This inclusive, rather than exclusive, approach recognises the importance of ensuring all voices are heard.